![]() |
![]() |
![]() |
Organisational Structure
Organisation Structure WAF has five (5) Strategic Business Units (SBU’s) or departments. Executive Office SBU is headed directly by the Chief Executive Officer (CEO); Operations and Special Projects SBU’s, each headed by a General Manager are overseen by the Chief Operating Officer (COO); Finance SBU is led by the Chief Finance Officer and Customer Services SBU is managed by a General Manager. 1. Executive Office - responsible for driving WAF to achieve the corporate vision and is headed by the Chief Executive Officer. Supporting units in this SBU consist of:
2. Operations - responsible for the monitoring, maintenance and operations of WAF’s resources and assets. Within the SBU there are other sub-units tasked with ensuring that WAF utilizes its assets effectively and efficiently:
3. Special Projects Unit - responsible for the implementation of all major and minor projects that is funded by the Fijian Government and donors such as the Asian Development Bank.
4. Corporate and Commercial Services/Finance – looks after the overall financial aspects of all WAF business operations. The sub-units are designed with specific roles that encompass financial reporting standards that the Chief Finance Officer is tasked to oversee:
5. Customer Services - communicates and interacts with all our valued commercial and residential customers in the three regions (Central/Eastern, Western, Northern) about our services. It looks after strategic relations and communications, billing, debt management and compliance. The key aim is the delivery of effective customer services 24/7, at least cost. The continuous identification and implementation of improvements is mandatory. Supporting units within this SBU are:
|