Water Authority of Fiji
Water Treatment Plants Waste Water Treatment Plants WAF Depots
Report a fault. Call 334 6777 or 5777 (Vodafone, Inkk & Digicel users)
Media Release - Burned Transfer Switch Causes Water Disruptions For Suva and Nausori - 30.08.20
 Created on: Sunday, 30/08/2020   Print this page 

An automatic transfer switch (ATS) that runs raw water pumps to the Waila Water Treatment plant has burned out causing all 5 Raw Water Pumps to switch off.

Water Authority of Fiji's (WAF) Electrical and Mechanical Teams have mobilised to the site to replace the burned-out ATS and will work around the clock to restore water to the affected areas as soon as possible.


This outage will disrupt supply to the entire Suva Nausori Corridor and recovery once repairs are completed will take at least a week to fully recover the system. Customers will start experiencing low pressures to no water supply later this afternoon.

Water Carting teams are being mobilised to cart water to impacted Fijians. 

For water carts, please call 5777.

Water carts will be dispatched on availability and according to the list of requests.

WAF urges patience over the next few days as we endeavour to ensure our customers have access to water and again remind all Fijians to have 2-days worth of drinking water stored at all times in case of disruptions caused by the current drought conditions and/or unplanned operational faults like these.


For more information, please contact the WAF Communications Team on email corpcoms@waf.com.fj


About WAF:

The Water Authority of Fiji (WAF) is a Commercial Statutory Authority (CSA) established by the Fijian Government to provide efficient and effective water and wastewater services in an environmentally sound and sustainable manner. WAF is responsible for providing access to quality drinking water and wastewater services to over 154,000 residential and non-residential metered customers residing largely in urban areas and setting up water supply systems in rural schemes, reaching over 770,000 people nationwide.

WAF’s area of operation covers 18,274 square kilometers of the 332 islands in the Fiji archipelago of which only 110 islands are inhabited and our current water and wastewater network constitutes more than 4923 kilometers of pipes. The Authority provides approximately 134,000 megaliters of treated water annually to homes and businesses nationwide.
© 2016 Water Authority of Fiji Terms and Conditions  |  Privacy Policy  |  Contact Us  |  Sitemap
 Signup to Wai Newsletter Close [X] 
 Lodge a compaint Close [X] 
 What is a Bill Info Card Close [X] 

Bill Info Card

A card specially designed for WAF's valued customers to easily access their account details with just one swipe with any of our authorized agents such as MH, Post Fiji, etc. By scanning, you will not only get your account balance, but its due date as well.

In addition, the card will consist of sufficient customer details such as customer name and address, account number, meter number and customer TIN number.

So no need to wait for your quarterly bill delivery. Simply swipe your card, get your balance, make payments straight away and enjoy 24/7 water supply.

If you are interested to receive our new product free of charge, please fill in the registration form.

 WAF Online Survey Close [X] 
 Suggestion box Close [X]