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Media Release - Water Disconnection Grace Period Ends 31 July 2020
 Created on: Wednesday, 27/05/2020   Print this page 

The Water Authority of Fiji (WAF) urges Fijians who are able to pay their water bills in full to do so. This comes in light of many customers not clearing bills during the disconnection grace period which ends on 31 July 2020.

Customers are reminded that they are not exempt from payment and that disconnections were stopped as part of WAF's COVID19 care package to ensure Fijians have access to water which is essential in the fight against the virus.

WAF has suspended disconnections until the end of July to help ease financial difficulties being faced by Fijians due to the COVID-19 crisis.

This grace period should not be looked at as an opportunity to dodge bills - if you can, continue to pay as normal.

WAF provides several payment options, including online, direct debit, telephone banking, postal and at select locations. For more information go to http://bit.ly/WAF-PaymentOptions or call us toll-free on 5777.




For more information, please contact the WAF Communications Team on email corpcoms@waf.com.fj


About WAF:
The Water Authority of Fiji (WAF) is a Commercial Statutory Authority (CSA) established by the Fijian Government to provide efficient and effective water and wastewater services in an environmentally sound and sustainable manner. WAF is responsible for providing access to quality drinking water and waste water services to over 144,000 residential and non-residential metered customers residing largely in urban areas and also setting up water supply systems in rural schemes, reaching over 700,000 people nationwide.

WAF’s area of operation covers 18,274 square kilometers of the 332 islands in the Fiji archipelago of which only 110 islands are inhabited and our current water and wastewater network constitutes more than 4313 kilometers of pipes. The Authority provides approximately 116,342 mega liters of treated water annually to homes and businesses nationwide.
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Bill Info Card

A card specially designed for WAF's valued customers to easily access their account details with just one swipe with any of our authorized agents such as MH, Post Fiji, etc. By scanning, you will not only get your account balance, but its due date as well.

In addition, the card will consist of sufficient customer details such as customer name and address, account number, meter number and customer TIN number.

So no need to wait for your quarterly bill delivery. Simply swipe your card, get your balance, make payments straight away and enjoy 24/7 water supply.

If you are interested to receive our new product free of charge, please fill in the registration form.

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