Water Authority of Fiji
Water Treatment Plants Waste Water Treatment Plants WAF Depots
Report a fault. Call 334 6777 or 5777 (Vodafone, Inkk & Digicel users)
 Created on: Thursday, 21/05/2020   Print this page 

The Water Authority of Fiji (WAF) wishes to advise customers living in elevated parts of Suva, Samabula, Delainavesi, Lami and parts of Veisari that the low to the intermittent supply of water currently being experienced is a due mechanical fault (bearing failure) to the raw water pumps at the Waimanu raw water pump station, which has resulted in the reduction of inflow of raw water being supplied to the Tamavua Water Treatment Plant (WTP).

WAF ground teams are working to rectify the raw water pumps to improve the water levels at the Tamavua WTP.

The Authority advises customers residing in the areas above to use water wisely and to store water for their immediate needs during this temporary disruption period.

WAF urges all Fijians to practice self-reliance and to have at least 2 days worth of water stored at all times.

WAF also encourages customers to invest in storage containers or water tanks connected to the the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that water supplies normalise.

Affected Areas Include:


  • Ratu Sukuna Road
  • Queen Elizabeth Drive
  • Muanikau Road
  • Laucala Bay Road
  • Bau Road
  • McGregor Road
  • Domain Road
  • Victoria Parade from Sukuna Park to Nasese
  • Nailuva
  • Rewa Street
  • Gordon Street
  • Knolly Street
  • Fletcher Road 
  • Flagstaff to Suva Point
  • Damodar City
  • University of the South Pacific (USP)


  • Ono Street
  • Vulaga Street
  • Lakeba Street
  • Maharaj Place
  • Moala Street
  • Votua Street
  • Namuka Street
  • FNU Samabula
  • Samabula Health Centre
  • Munia Street
  • Totoya Street
  • Matuku Street
  • Samabula Old Peoples Home
  • Helsen Street
  • Bureta Street
  • Kaba Street


  • Togalevu
  • Naikorokoro
  • Monfort Boys Town
  • Naimataga
  • Beninaveli
  • Wainigasau
  • Nabaka
  • Tauluga
  • Muivuso
  • Namakala
  • Waiqanake
  • Namukailau
  • Uduya Point
  • Wailekutu
  • Samoan Settlement
  • Kalekana
  • Bilo


  • Vatuvia
  • Naivikinikini
  • Solomoni Street
  • Nakula Street
  • Qauia Street
  • Paul Crescent
  • Lami town
  • Wailada
  • Valenicina
  • Nukuwatu
  • Lami koro
  • Suvavou
  • Vugalei
  • Waivote
  • Nakoba
  • Matanisivaro Settlement


  • Rogovoka
  • Bulou
  • Baka Drive
  • Palm
  • Nakauvadra
  • Yasi
  • Kaunitoni
  • Naicobocobo
  • Kauvula
  • Kaudamu
  • Nadonumai

Meanwhile, due to the situation at hand, the Authority has postponed the planned water disruption which was scheduled for 4 am to 5 pm today (21/05) to repair the leaking section of the DN600 bulk supply main at the Republic of Fiji Military Forces; Queen Elizabeth Barracks in Nabua, as the treated water levels in critical storages are not at a sufficient level to adequately cater for the planned work.

For further enquiries, customers can call 3346777 or shortcode 5777 (all mobile networks) or email contact@waf.com.fj


About WAF:
The Water Authority of Fiji (WAF) is a Commercial Statutory Authority (CSA) established by the Fijian Government to provide efficient and effective water and wastewater services in an environmentally sound and sustainable manner. WAF is responsible for providing access to quality drinking water and waste water services to over 144,000 residential and non-residential metered customers residing largely in urban areas and also setting up water supply systems in rural schemes, reaching over 700,000 people nationwide.

WAF’s area of operation covers 18,274 square kilometers of the 332 islands in the Fiji archipelago of which only 110 islands are inhabited and our current water and wastewater network constitutes more than 4313 kilometers of pipes. The Authority provides approximately 116,342 mega liters of treated water annually to homes and businesses nationwide.
© 2016 Water Authority of Fiji Terms and Conditions  |  Privacy Policy  |  Contact Us  |  Sitemap
 Signup to Wai Newsletter Close [X] 
 Lodge a compaint Close [X] 
 What is a Bill Info Card Close [X] 

Bill Info Card

A card specially designed for WAF's valued customers to easily access their account details with just one swipe with any of our authorized agents such as MH, Post Fiji, etc. By scanning, you will not only get your account balance, but its due date as well.

In addition, the card will consist of sufficient customer details such as customer name and address, account number, meter number and customer TIN number.

So no need to wait for your quarterly bill delivery. Simply swipe your card, get your balance, make payments straight away and enjoy 24/7 water supply.

If you are interested to receive our new product free of charge, please fill in the registration form.

 WAF Online Survey Close [X] 
 Suggestion box Close [X]