Frequently Asked Questions
1. How much water do I use?
3. What are some ways I can pay for my water bill?
WAF:Yes, you can register your mobile number with WAF and notices as well as bill reminder will be sent to you.
It is when a customer tampers with our main service line. Under the Water Authority of Fiji Promulgation 2007, it is an offence to tamper with our water system.Those found guilty making illegal connection can be fined up to $1,000,000.00 (1 million dollar) and a prison term of up to 10 years.
WAF:$21.95-domestic customers, $101.00- commercial customers.
7.What do I do if I have not been receiving my water bills on time?
You are required to fill a change of address form with a copy of your TIN letter and Photo ID attached to our office to update your details.
8. I haven't found the answer to my question, what do I do now?
Click here to download the WAF Customer Charter 2020 - 2022
|What is a Bill Info Card||Close [X]|
A card specially designed for WAF's valued customers to easily access their account details with just one swipe with any of our authorized agents such as MH, Post Fiji, etc. By scanning, you will not only get your account balance, but its due date as well.
In addition, the card will consist of sufficient customer details such as customer name and address, account number, meter number and customer TIN number.
So no need to wait for your quarterly bill delivery. Simply swipe your card, get your balance, make payments straight away and enjoy 24/7 water supply.
If you are interested to receive our new product free of charge, please fill in the registration form.