Water Authority of Fiji
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Report a fault. Call 334 6777 or 5777 (Vodafone, Inkk & Digicel users)
Email & SMS Billing Request Form
Please use this form to request for SMS or Electronic copies of your quarterly water bills. To successfully subscribe, please ensure all information that will be entered on this form needs to be accurate and should match with the information we already have on our database. If you are unsure of your account details, please contact our National Call Centre on +679 334 6777 or 5777 (for Vodafone, Digicel & Inkk users).
Please note all fields marked with (*) is compulsory. Hardcopy bills will be available to customers' upon request at a customer care office nearest to you.
Please select your preferred method of bill delivery
SMS Email
Would you like to have a Bill Info Card? What is a Bill Info Card?
No Yes
Account Number * (12 digits only)
Account Name *
Mobile Number * (7 digits only)
Postal Address
Physical Address *
Billing Email *
Attach TIN * Please attach a scanned copy of your Tax Identification Number (TIN) letter or TIN Card
Attach ID * Please attach a scanned copy of your ID. Either Drivers License, Passport or Voter registration card
I confirm that I am the account holder and I have the right to amend my billing details and hereby agreeing of no longer receiving bills by postage and all future bills to be sent via the newly selected mode.
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Bill Info Card

A card specially designed for WAF's valued customers to easily access their account details with just one swipe with any of our authorized agents such as MH, Post Fiji, etc. By scanning, you will not only get your account balance, but its due date as well.

In addition, the card will consist of sufficient customer details such as customer name and address, account number, meter number and customer TIN number.

So no need to wait for your quarterly bill delivery. Simply swipe your card, get your balance, make payments straight away and enjoy 24/7 water supply.

If you are interested to receive our new product free of charge, please fill in the registration form.

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